Quality politics

Firm commitment with our guests to fully satisfy their requirements and exceed their expectations, generate unique experiences in a magical environment, for this we guarantee to promote a culture of quality based on the principles of honesty, leadership and human resource development and commitment to continuous improvement in all hotel processes.

MISSION:
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Generate unique and satisfying experiences of our guests exceeding their expectations, in a friendly and familiar environment, achieving it through a personalized and professional treatment.

VIEW:
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Being a world-class boutique hotel, recognized for the excellent service provided, modernizing and being at the forefront day after day without losing the colonial style that characterizes it.

Be recognized leaders in our industry.

VALUES:
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  • Do the right thing
  • Teamwork
  • Honesty
  • Honesty
  • People come first
  • Service attitude
  • Communication
  • Initiative